Rich Super User II

@"A_Temp_202" wrote:I have a client that wants me to upload files to their box, not my box, their box. Drop says I need to pay for more storage to upload to their box. Why? You're not uploading to their Dropbox. You're uploading to a shared folder in your account, which syncs with a folder in their account. You need to…

@"WalterWaschlappen" wrote:when i connect dropbox to an external drive, a .dropbox.cache folder appears in the dropbox folder. i would like to delete it but if i do the desktop app stops working. what do i do? The .dropbox.cache folder is required for Dropbox to function properly. If it's deleted, Dropbox will just…

@"Kristine5" wrote:I have followed all the steps but it does not get past number 6. Why? What happens when you try?

@"David B.191" wrote:I also see that the article mentions the "rlkey=" argument, but it doesn't describe what it does or whether I must include it in a shared link. Yes, the rlkey parameter is required. Removing it will require visitors to sign in and request access to the file you're attempting to share with them. *…

@"Nandhini Ganesan " wrote:It's been more than 20 days, I haven't gotten back my refund amount from dropbox. What is your ticket number? A Dropboxer may be able to check on the status of your ticket.

@"NQuinn" wrote:Question - If I delete the DB desktop app and just go to the website to manually upload and download selected files into a shared folder, will the other users with access to that folder be able to see the files? Yes.

@"Jessicalee11" wrote: I’m so sorry to keep replying. I’m just wanting to make sure you do have the email address you need to get in contact? They'll pull it from your community profile, so you should be all set as long as that email is up-to-date.

@"Corina_" wrote: I think they didn’t sync ... There is some possibility to find them anyway? If the files hadn't synced, there's no way for Dropbox to recover them as they would have never made it to the Dropbox servers? The only way to recover them would be to go back to the PC where they were located, assuming they…

@"donreid" wrote: I am confused by the different Dropbox plans available. Where can I see a simple comparison Table of different plans and costs? * https://www.dropbox.com/plans

@"Shirley7" wrote:I have the box message that it is full. I have deleted all the items, deleted shared files and turned off the backup of external drive. Box indicates still full. Why, what next? You've turned off the backup, but are the files still in your account? Check your Backup page. Also, check your Plan page to see…

@"Corina_" wrote:... I uploaded some files from the pc but the never appeared online and I don't have them any more. How can I have my files back? You placed the files in the local Dropbox folder so they would sync, but you don't see them online? If so, that likely means they haven't synced and would still be located in…

@"osiabanis" wrote:Can you help me understand if uploading and downloading files to and from Dropbox is NIST compliant? * https://www.dropbox.com/business/trust/compliance/certifications-compliance

@"Schockydoc" wrote: How the heck do I delete files?! * https://help.dropbox.com/delete-restore/delete-files

@"Alkady" wrote:I appreciate your help. My friend already installed it on his PC and iPhone and also me. Have you both verified your email address yet? * https://help.dropbox.com/storage-space/earn-space-referring-friends

@"CLMY" wrote:Hello my request has little chance of succeeding but I ask anyway. I deleted files in 2019 out of anger and I would like them back and I only had them on dropbox. Is there a way even if I have to pay? That won't be possible. Files cannot be restored once the recovery period has lapsed (30 or 180 days,…

@"Luix" wrote:I don't know why Dropbox says syncing to External Drives are a problem ... Because it can be, and HAS BEEN, a problem. Yes, some people have had success, but many other people storing Dropbox on an external drive have lost all of their files as a result of a problem with the drive or it becoming disconnected…

@"Nik Nik" wrote:Access using code words is available both in the professional and standard subscriptions, but the standard has 2 TB more volume, is the standard suitable for single user access? If you're referring to Business Standard, be aware that the pricing listed is per user license and has a minimum of 3 licenses.…

@"Gerij" wrote:Is there a way to merge two accounts? No. You can use a shared folder to move files from one account to another, but it's not possible to actually merge accounts. * https://help.dropbox.com/account-settings/merge-two-accounts

@"Hishamk" wrote:I have heard about a freshman specific internship for Computer Science called Dropbox launch. Does anyone know when the applications for it will open? * https://jobs.dropbox.com/teams/emerging-talent

@"Proxima" wrote:What is required to delete it totally from the computer? Did you actually uninstall it first, before you started deleting things? * https://help.dropbox.com/installs/uninstall-dropbox

@"shaunobi" wrote:If I DELETE my new account (which is fine) can I then add that email to my old account? Yes. If you delete the account that's using the email address you want to use, that will free up the email for use on another account. Make sure you're signed in to the correct account before you delete it, as the…

@"mwmaddox" wrote:Does Dropbox have a "desktop software" program that I can use? Yes. If you install the Dropbox application it will create a Dropbox folder on your computer and will sync all of your files between your computer and your account online.

@"m74" wrote:This worked. But it is a very old account that I no longer have access to So how do I cancel it without having to log into the account (I do not have that email any longer so I can not reset the password). Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and…

@"kllebeau" wrote:I have an unauthorized charge on my debit card. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make…

@"m74" wrote:I have a basic account that I want to keep, but I am being charged $13.02 for an account that I can not find and can not get anyone to help me find it so I can have it canceled. You can use the credit card charge lookup tool to identify the account you're being charged for.

@"SimonThursday" wrote:It is only Folders that have nothing in that are deleted. I can find nothing to tell me about the version history on empty folders If it's the same folders being deleted, but a text file in one of them and see if it still gets deleted. If it does, look at the version history of that file to see which…

@"andy03" wrote:When I upload the same 1gb via the dropbox app, it crawls at ~200-400 kb/s, taking over an hour to upload! You can't really compare the upload speed on the website to the speed of the Dropbox app. There's a lot more going on during a sync than a simple upload. Each file you sync is hashed, compressed, then…

@"Lifesavingsfinancial" wrote: I just checked the path and it looks like it is right now The process isn't instant as it has to verify and move each file. It was probably still in process when you sent the original message.

@"luifefm" wrote:I can’t log into my Dropbox account because I can’t remember the password and the email associated with that account no longer exists ... * https://help.dropbox.com/account-access/lost-email-access

@"brendamata" wrote:I newly bought a Dell computer which comes with 2TB of space in my Dropbox account, could some let me know how to activate it? * https://help.dropbox.com/storage-space/dell-promotion Make sure you use the Dropbox application that's already installed on the computer. If you install Dropbox yourself, you…