Rich Super User II

@"Mani26750" wrote:On several files, I have a brown icons in left bottom corner of my files.(see below) @"Mark" is correct; the box icon overlay isn't part of Dropbox. It's part of OneDrive, and it's interfering with your Dropbox. You'll need to disable OneDrive or find a way to get it to stop syncing your Dropbox as well.

@"CoastalClover" wrote:What is the best way to deal with this? Start a new drop box and resave everything in it? Yes, you'll need to start a new account. If you're no longer signed in, can't remember the password and no longer have access to the email address, then there's no way to gain access to the account again. *…

@"kkarisa" wrote: The Dropbox button vanished from the Taskbar, but the exam center dialog box that told me to close the program still detected it as running. Go into Task Manager and find the remaining Dropbox tasks, right-click on each one and select End task.

@"Doug McIff" wrote:That option is not there. I can share, copy, open, download, etc. Then it's not a shared file/folder but a regular file/folder in your account. If you simply chose to download it or save it to your Dropbox, there's no connection back to the original owner.

@"indkal" wrote:It seems to be working! There is an executable file Vault.dbx-vault that is appearing in the File Explorer which asks for the pin and then the Vault folder appears. @"Megan" Confirmed working here as well. Never noticed this Vault file before. I've always looked for a folder. Double-clicking the file…

@"Doug McIff" wrote:Contractor sent me this huge file instead of a page. And i have not way to delete for remove myself. There is no "remove myself" option as shown. You can remove a shared file or folder from your account from your Sharing page. Click the three dots next to a file or folder and you'll see an option to…

@"lloydmc " wrote: However my email address is my full name @hotmail.com ... Contact Hotmail/Microsoft and see if you can regain access to (or recreate) your email account.

@"OuranioToxo" wrote:Could I please add some space on my account? * https://help.dropbox.com/accounts-billing/space-storage/get-more-space

@"cfrivera1" wrote:I am able to check/add the Vault folder under Selective Sync preferences, and confirm the update changes (twice) to add the Vault folder for syncing, but when I subsequently go back into Selective Sync preferences, it still shows the folder as unchecked That's what I see as well, on two different Win 10…

@"Megan" wrote:Rich it should indeed be able to sync the Dropbox Vault folder on the device. Very interesting behavior there. Do you have the latest version installed? I'm on the latest beta and prefer to stay on it for now. The vault isn't all that important for me. I was just trying to troubleshoot a bit. @"cfrivera1"…

@"lloydmc " wrote: Has anyone had luck with asking support to temporarily remove the restriction so that I can log in with my credentials and change the email once I’ve regained access? They won't do it. Without access to the email address on your account, or another device already linked to your account, it won't be…

@"kwillis" wrote:Is there somewhere we can request a feature for this? * https://www.dropboxforum.com/t5/Share-an-idea/ct-p/101002000

@"tuxfan" wrote:Has this been fixed yet? No. It is working as designed.

@"CurlyVole" wrote:Since a couple weeks I have the problem that the app loses access to the Dropbox and I need to obtain a new Authorized Access Token at least once a day. Dropbox retired the ability for an app to get a long-lived access token. The app developers will need to update their apps to use short-lived and…

@"Imbi" wrote:My Dropbox folder is on an external hard drive. All I can guess, is that the USB hard drive was not hooked up properly to the system and that is why it did ask me to sign in again. Be VERY careful using Dropbox like this. If the USB drive isn't connected when Dropbox launches or becomes disconnected while…

@"Jesecourt" wrote: I have been using the Checkbook+ app on my iPhone for approximately 3 years now. I tried to backup my data to Dropbox last night and received an error message “expired access token”. You'll need to reconnect the app to your Dropbox account. Unfortunately that isn't something we can help with as that's a…

@"Megan" Is the Vault actually supposed to sync to a computer? I know the instructions say it's accessible in Explorer and Finder, but in Selective Sync it's unchecked by default, and if you check it and apply the settings, it just gets unchecked again. It's as if Dropbox is specifically preventing the Vault from syncing…

@"Eli_" wrote:I think that is an important feature, just like in Google Drive. Nothing posted on the Internet is secure. If it's visible on the Internet, it can be downloaded.

@"AndreaShettle" wrote:But the instructions I've googled for how to find the size of each folder have been USELESS. I'm trying to do this via the web interface.

@"Eli_" wrote:How can I embed a pdf file from DropBox on the webpage and prevent printing and downloading ? That's not possible.

@"EC1985" wrote:Watching the Dropbox folder, I can watch new conflicted copies being actively saved to my Dropbox although the files are not open on my computer or anywhere else. View the version history of one of the files and see where it's being generated. *…

@"Bobby9" wrote:However, when I see dropbox backup on the left corner and blue folders below and I tick the select box - I cannot see the share button on the right. Those are folders that are saved to Dropbox as part of the computer backup feature. They cannot be shared or moved or it would break your backup. You would…

@"Elaf" wrote: I have a recording from jitsi app in my dropbox then after i changed the name of the recording the file won't open anymore ( saying there is an error importing the document from another app )???? When you renamed the file, did you remove the extension? Most systems use a file's extension to determine which…

@tess e wrote: ... most of us don't want all of our personal files in dropbox, That should not have been a dropbox decision! It wasn't a Dropbox decision. It was your decision when you activated the backup feature. This feature doesn't get enabled automatically. You either need to go into Dropbox preferences and enable it…

@"NickDV" wrote:... however datavault hasn't changed in years. So this seems to be a change made by Dropbox which is causing this error.. It most likely is. Dropbox recently stopped accepting API connections using the outdated and insecure TLS 1.0 and 1.1 protocols. It now requires TLS 1.2 for all connections. If a…

@"Sitaifun" wrote:Yes, I tried several browsers - Chrome and Brave on the Mac and Firefox on Windows. It definitely seems to be something on Dropbox's side during the conversion (remember, previews are just that, a transcoded preview of the original). Both the raw and downloaded files are fine. It only happens when viewed…

@"revik345" wrote:Dropbox didn't just make a backup copy, it removed the files from my PC so that there is not a local copy. While the "backup" feature does move your key folders, they're still local. They've just been moved into the Dropbox folder which is still local to your computer and a regular folder like any other.

@"5WF" wrote:Having looked in the Help area we see that it says is possible to transfer files (in this case photos) from an SD card into Dropbox, using the mobile app on an iPhone. Importing photos from an SD Card is an option that's available on the Dropbox desktop application; not the mobile app. The mobile app has the…

@"Snooker" wrote:I use the Walmart Photo Canada site and upload photos weekly for printing so I can do next day pick up at the location. For weeks now (6? 7?) it has not worked in allowing me to access my Dropbox at all. Keeps telling me I am not logged in. Not saying this is the issue, but Dropbox recently blocked API…

anonymous wrote:Can you look into my account and help me find the lost teams folder? Trouble is, the two folders were always linked and so I never specifically "logged in" to the work folder and have no idea how anymore! I will be so upset if I lose all my documents.. You likely had a free team that was disbanded. Dropbox…