Rich Super User II

@"Pollo646" wrote: Hello, the last time I used Dropbox was in 2019 and now in 2023 I have downloaded Dropbox again but the 2019 files do not appear, how can I recover them? You can't. Files can only be recovered if they were deleted within the last 30 days. Additionally, if your account is idle for more than a year it's…

@"dropping-it-in-the-box" wrote:I'd like to exclude those somehow so I can browse my family photos without having them all interlaced with icons and all that other stuff. There's no way to exclude a folder from the Photo tab in the app, or on the Photos page on the website. Feature Request: On mobile give us the…

@"mangurian" wrote:Does that mean that all file within the folder can be viewed/downloaded ? If you shared a link to the folder, anyone with that link can view and download anything in that folder. Under "Who can access" it says "only you" after each file name. That refers to a shared folder, not a shared link. If you…

@"CSW58" wrote:Can anyone answer whether or not the new Dropbox for macOS will permit multiple DropBox account to be supported? The only official support for multiple accounts is when you're a member of a Business team account and you link a personal account. In that situation, both accounts can sync to one computer. There…

@"Alek1623" wrote: I should reiterate I know the username and password but it sends a code to the old deleted email I’m assuming the issue is still the same Correct. You'll need access to the email address in order to gain access to the Dropbox account.

@"Alek1623" wrote: Deleted the email to my old account, forgot password how do I bypass this? You can't. The only way to reset the password is with access to the email account. Your best option is to see if you can get the email address reactivated. * https://help.dropbox.com/account-access/lost-email-access

@"BABYCOMPANY" wrote:Does anybody knows how to easy import files to Dropbox from Google Drive? If you have both sync apps on your computer you could just move files from the Google Drive folder to your Dropbox folder. Otherwise you'll either need to download from Google and reupload to Dropbox, or use a third-party…

@"jaikat" wrote: Is there a Dropbox Transfer desktop app? It's built-in to the Dropbox app. Just right-click the file(s) and select Send a copy.

@"bobsarasota" wrote:Now I added a new file to the C:/Test folder. Why does the new file in C:/Test not get automatically synced to my Dropbox storage? That's not how it works. Dropbox will only sync files that are placed in the Dropbox folder. You made a copy of Test and put it in Dropbox. That copy is not linked to the…

@"megatron1003" wrote:We have restarted the computer, uninstalled and reinstalled dropbox off the computer. You need to click the linked text file to see the full log and error. Copy and paste the content in a reply here.

@"BabylonBubbles" wrote:The six-digit code is necessary for every **bleep** login. ... How can I get rid ob this? There's two-step verification and there are one-time security codes. Two-step verification is something the user enables and can be turned off. One-time security codes are requested when Dropbox believes a…

@"etaygudai" wrote:... I hope Dropbox will consider to apply this, a.s.a.p It's highly unlikely that this will change anytime soon.

@"Lrdglover " wrote: Anyone know how to communicate directly with Dropbox regarding errors in auto payments Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure…

@"LJ90064" wrote:Suddenly I got billed on a credit card for November 2022 and now I see a billing for December 2022 with an additional foreign transaction fee of $.35. I never signed up ... You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including…

anonymous wrote:So, is there a size limit on extracting zip files? Asked and answered. Dropbox can only handle Zip files up to 512Mb, regardless of whether you're previewing or extracting. If it can't open a Zip file to preview it, Dropbox wouldn't be able to open the file to extract it.

anonymous wrote:is there a file size limit, and if so, where is this documented? Yes, 512Mb, as stated above. @"Mark" linked to the help article. If you view a Zip file greater than 512Mb online you'll also see a message regarding the 512Mb limit for Zip files.

@"sandragouveia" wrote:I was given edit permission by an employer to a Dropbox Folder but Dropbox requires me to add the shared folder to my Dropbox account. Yes, that's normal. When you're a member of a shared folder you get your own COPY of the folder in your own account, and that copy syncs back to all other members of…

@"Manuela29" wrote: I made a recommendation and my family member followed all the steps and they still haven't given us the 500mb reward. What can we do? You can find the status of your referrals on your Referrals page. Did they install the Dropbox application on a unique computer? Mobile devices (phone, tablets, etc.) do…

@"peachtree" wrote:I just changed the name of my Mac user account & home ... I have uninstalled, reinstalled but always the same. You need to perform a complete reinstall. Refer to Stefanie's post in the following thread. *…

@"Justin from Just Front-end" wrote:... I was just seeing if there was an easier, out-of-the-box way of doing it now? That is the only method.

@"NeroFior" wrote:I deleted all the files I had in Dropbox but it still says I am using 40gb out of 102gb - which makes no sense. Check your Backups page.

@mdreid wrote: Do I have to pay for three users on a Business account even if there's only one active user (me), or can I still fly solo but have all the extra storage such accounts provide>? Business accounts start with a minimum of three licenses. You don't have to use all of them, but you can't start a business…

@"derf11" wrote:I want to delete the backup files, but can't seem to find them for deletion. * https://www.dropbox.com/backups

@"corenottm" wrote:Using list view as suggested and can see file or folder column headings including SIZE . This just shows ... After you have the Size column visible, you need to select a folder and calculate its size. Dropbox suggestion is this is nearly full at 1.9GB, 1GB "standard" files, 0.9GB shared. What are…

@"johnHouston" wrote:If I tried to use this card information, it would (hopefully?) be declined. If I handed this card over to be swiped, they'd laugh at me and tell me to get lost. Correct, but those aren't recurring charges to an already-authorized subscription service.

Notifications are cleared, but messages are left as Unread until I take action on them. My Inbox is my To-Do list. Notifications for this community, however ...

@"Mathias77" wrote:It apparently started with some kind of fumble on my behalf: I plugged in an extern USB harddrive into my PC, abd I got some sort of message ... You likely enabled the backup feature. Check your Backups page.

@johnHouston wrote: Why is Dropbox making charges ... I haven't used the service since 2019, and caught the charge yesterday. Did you cancel your subscription when you stopped using it? If not, the charges continue. ... to a credit card that expired in three years ago (in 2020)? ... Is this even legal? Yes, it's legal.…

@"jamesmorrow10" wrote:I am puzzled as to how I seemingly have 2 GB of invisible "normal files." Check your Backups page.

@"KirstyB" wrote:I do not have any files in my Dropbox account, because I all deleted them. But I still get the error that there is not enough storage space. Check your Backups page.