Upload — Dropbox Community

I'm unable to upload files to my Dropbox account, there's a yellow triangle and 'Waiting' message

SimPet — Wed, 21 Oct 2026 22:53:37 +0000

Hi everyone,

I'm hoping someone can help with a Dropbox upload issue I'm experiencing.

I am trying to upload files to Dropbox. The file appears in the upload folder, but the status remains "Waiting" and the upload never progresses. A yellow triangle with an exclamation mark is displayed, which I assume indicates an error, however I can't find any information explaining what the issue is.

So far:

The file remains stuck on "Waiting" indefinitely.
The upload does not start or complete.
I can access the Dropbox folder and navigate the site without issues.
No detailed error message is displayed when I hover over or select the warning icon.

Has anyone experienced this before or know what the yellow warning triangle indicates? Are there any troubleshooting steps I should try?

Any assistance would be greatly appreciated

Small file upload stuck at 54 MB when uploading from Windows (Chrome/Firefox)

janet15 — Wed, 21 Oct 2026 07:43:57 +0000

Hi, I am trying to upload a 71mb file via the website from windows.

I initially uploaded the file from a linux machine on chromium browser with no problem. However from a windows machine using google chrome I tried to update that one file.

First I just tried uploading in the hope it would overwrite the existing file, but the upload became stuck at 54mb 2s remaining. I waited a long time, cancelled, retried - same result.

So I deleted the file I was trying to overwrite on dropbox & tried to upload again - same result stuck at 54mb/71 2s remaining.

So I tried uploading from firefox - same result stuck at 54mb / 71mb 2s remaining.

I have 900/300 Mbps down/up connection & 2GB space on the dropbox account.

There have been 2 seconds left for over 10 minutes now.

I haven't used this for ages, but get constant reminders about using it. Well this is why I don't. I need to get this uploaded but instead spend 30 minutes trying multiple attempts & then searching for answers, then registering for community help & typing a long e-mail. It's a frustrating user experience.

Successful upload: Linux Mint 22.04, chromium browser
stuck upload: Windows 10, latest Firefox, latest chrome

Filename changes from "IMG" to "img" when uploading to an existing folder (Xiaomi Dropbox app)

earthlingJen22 — Wed, 21 Oct 2026 05:03:35 +0000

Hi, my problem is, that I need the files with the right and original filename like IMG. But if I create a folder for "today" and upload some files now and some more files later, the later uploaded files will turn into img.

Why? How can I prevent that?

I'm getting an error that I'm using 6.44TB, when my files are just below 2TB - why?

dlus99 — Sun, 18 Oct 2026 23:54:03 +0000

Use Dropbox all the time for work, I have a 2TB plan. I sent something earlier to a client and added it to my dropbox via the desktop app (Mac) and send it with no issues. Had to make a change and went to upload the revised file and was met with an error message saying that I could not sync the file as I was now using 6.44 TB of my 2TB plan. It shows this on the browser dropbox and the app. I've went through all my files meticulously (even shared folders) and I am just below 2 TB as I have always been maintaining. I cannot find what this could even be and it is just an error as far as I can tell. Anyone know what this could be? Or how to fix it?

How can I stop the screenshots on my Mac from saving to my Dropbox account?

allisonelaurel — Tue, 06 Oct 2026 22:23:41 +0000

How do I stop sending screenshots to Dropbox and instead go to my Macbook Desktop

UPLOADS Page with CUSTOM FIELDS that will rename files and or place in folder structure

Cherissa — Tue, 22 Sep 2026 17:18:00 +0000

We had 300+ event speaker presentation files uploaded for an event; majority not naming the files as requested so we can organize for the presentation rooms. If we had the ability to add a couple more custom fields to the upload page that would RENAME the file accordingly that would have saved us a lot of time and stress.

Example of how we’d want to do ours:
*indicates required fields

Field: Full Name* (This exists already and is GREAT for file organization)
Email Address* (Exists already and works well to confirm successful uploads)

Dropdown: session date* (not a calendar, just a regular drop down with dates we list)
Field: session # (they can type any letters or numbers)
Dropdown: Plenary, General Session, Poster…
Checkbox: is this an updated version?

Then we get filenames like:
FullName_9-16_218_plenary_UPDATE.pptx

Unless dropbox can expand the upload page options, we're going to have to resort to trying another third party integration like EZ File Drop or another file storage service option. We’d much rather pay dropbox for a premium feature like this knowing it’s all in their capable hands.

For anyone else needing a solution now: look for an article from ezfiledrop called "how-to-make-a-branded-upload-portal-for-dropbox" (it won't let me post a link here). NOTE: this will not rename the files as I was wanting but, the custom field dropdown values become the folder structure in dropbox. "EZ File Drop reuses folders that already exist, so new uploads go to the right place instead of spawning duplicate folders."

For anyone wishing this was a thing,
please UPVOTE!

Thank you!

[Moderator edit: Information removed as per Community Guidelines]

I don't have enough space in my account to upload files to a shared folder

Weatherguy — Mon, 17 Aug 2026 19:44:51 +0000

I was invited to share files on Dropbox. Dropbox won't let me upload the files as account os over the limit.

I can only upload 1 photo at a time from my iPhone; Dropbox tells me to check my network settings

yo_baby_sup — Sun, 30 Aug 2026 02:44:17 +0000

Have been using dropbox (488.2) to manually upload select photos from my iphone 14 pro (ios 25.6.1) to my imac and macbook for almost 2 years. its been working without issue until today.

if i select more than 1 photo the upload fails and says "couldnt upload check your network settings and try again"

i cleared cache, uninstalled and reinstalled dropbox, installed the app
on my desktop (was only using website until today), restarted the phone, restarted the modem, and it still fails unless i upload 1 photo at a time which of course is not a
solution. Ive trued numerous "fixes" and watched a few videos going over steps to take to fix this issue. Anything else i can try to fix this?

Is it faster to upload photos via camera uploads, if I connect my iPhone to my computer?

Carl_Bloke — Thu, 09 Jul 2026 01:43:31 +0000

Hello. I need some help regarding backing up my entire iPhone photo Gallery to Dropbox app’s Camera Uploads folder.

It seems as tho doing it over the iOS app, if you have a big gallery to import, it takes a long time.

does connecting my iPhone to a MacBook’s Dropbox Desktop app have a faster upload speed and it will make sure all my photos get to the same correct destination & directive same as you would when backing up and uploading with the iOS app?

And if so, can you help me with the necessary steps to make sure the importing process is successful if I do choose to do this process?

also is it okay to ask any follow up questions?

also the reason I posted that picture up above is because is it okay to do this while the uploading proceess is still ongoing? Will it just continue where I left off?

Unable to save my Excel files. "Upload failed, sorry this didn't work error"

HalHart — Thu, 27 Aug 2026 15:40:32 +0000

Since August 17 every time I try to save a copy of a spreadsheet to Dropbox I get a message saying "Upoad Failed We're sorry this didn't work. Try saving again later and if it still doesn't work, Click Save a Copy"

But when I click "Save it copy" the Copy fails to upload too.

Very slow upload speeds when using both the desktop app and the website

merk — Fri, 07 Feb 2020 00:28:39 +0000

I've tried uploading through the website and using the windows app. In both cases I'm lucky if i get 1/100 of what my actual upload limit is. I'm trying to upload about 4gb worth of files and it's saying its going to take 2+ days because it's uploading at 20kbps. Even comcast is faster then this.

I've already set the app to use unlimited bandwith and it hasn't helped. Dropbox is pretty easy to use, but if this is the fastest I can upload, dropbox is going to get dropped.

I can't locate a video downloaded to my Android phone in order to upload it to the Dropbox app

DropDown — Mon, 17 Aug 2026 16:29:19 +0000

I want to copy a video from Android 16 to DropBox. I made the video using my prior Android 10 camera, and the file was transferred to my Android 16. I know the video is there because Google One shows it as a large file it wants to delete. BUT DropBox doesn't show the video when I try to + (add files). That is, I don't see it listed as a Recent file, or Recent/Videos, or Videos, or Images/Videocapture, or Download/Videos, and on and on. And I don't use any of the "drives." ///

So I'm thinking perhaps it's hiding somewhere else, and I could copy it to a location that DropBox would see. But: (a) When Google One lists it, it doesn't provide location information. I just see the thumbnail so I can delete the file. (b) I don't see it in My Files, Google Files, Google Photos. ( c) I just added Total Commander and did a search on *.mp? and *.mp4, and don't find it. ///

Do you have any clues about how I could find this video and copy it to DropBox?

How can I stop Dropbox from copying all of my pictures on my computer?

roadrunner64 — Sun, 16 Aug 2026 17:37:00 +0000

How can I stop Dropbox from copying all of my pictures on my computer? When I delete a picture from Dropbox it just gets relpaced with another one.

When uploading documents with the same name, the second file has overwritten the first one

Tobydog20 — Thu, 09 Jul 2026 11:50:27 +0000

I have uploaded documents accidentally with the same name. The second one has overwritten the first one. Why does dropbox not warn it is a duplicate name? How can I stop it doing this?

The Dropbox website is stuck "Waiting" when trying to uploade a quickBook backup file

Swackhamer Meeh — Thu, 30 Jul 2026 23:06:44 +0000

I'm trying to upload a QuickBooks backup file to Dropbox, something that I do regularly, and the upload window is just showing "waiting" and not doing anything. What's happening here?

On Uploads list on website, add option to show which files have not completed being uploaded.

scottknaub — Thu, 06 Aug 2026 17:21:06 +0000

On the upload list on the website, it shows all uploads or completed uploads, but there's no filter for the files that have not completed being uploaded. It would be great to only see the files that are currently being uploaded or waiting to be uploaded. I suggest an additional filter option labeled “Incomplete” or “Pending” that displays the list of files that are either uploading or waiting.

Why does Camera Uploads stop when my phone storage is full?

wtbutler — Sat, 01 Aug 2026 21:04:24 +0000

I have plenty of Dropbox storage, and none of my folders get downloaded to my phone. Phone storage being full is the reason I want Camera Uploads to work, so that I can delete the uploaded photos off of my phone and have more space there, but it doesn't work until I make room on my phone first. Why?

MS Word track changes visible in uploaded files

Wordrafter — Tue, 07 Mar 2023 01:07:06 +0000

I have edited MS word documents on my computer using Review/track changes. The files are saved with Review/Markup off. When I upload these files to a dropbox folder (shared), they display a track changes/markup view. When I permanently delete these files and try uploading them again, the markup view again appears. How do I upload the files to Dropbox (web, not app) without markup edits displaying, i.e. clean edited copy?

I need help when uploading files to my account. Lost connection.

System — Tue, 28 Apr 2026 05:22:49 +0000

This discussion was created from comments split from: Why can't I upload files to my Dropbox account? I get an error that I lost connection..

iOS App: Add delete after upload option

danricho — Sat, 11 Jul 2026 03:19:48 +0000

I manually upload my photos from my iPhone using the Dropbox app and once a batch is uploaded, I manually have to find the same set of photos on the iPhotos app to delete them.

There should be an option to “delete after upload” in the dropbox app.

note: I am not talking about the automated camera upload (sync) option.

How can I stop the Dropbox desktop app from saving my screenshots to my Dropbox folder?

Tribe — Sat, 04 Jul 2026 20:31:41 +0000

I have seen this questions many times here, and I just don't understand that immoral practice of forcing things without the consent of the user. How on EARTH can I stop Dropbox from keeping the screenshots in dropbox folder? The "Save Screenshots to Dropbox" is disabled, and Dropbox still save them (this immoral behaviour started few weeks ago, for no reason)

If I didn't have to use Dropbox because it is what my company uses I would uninstall in an instance.

I am using a desktop version on windows 11

I can't copy a file to my Dropbox account (I get an error that I'm over the storage limit).

kdenth — Mon, 29 Jun 2026 02:45:10 +0000

Hi all,

I'm trying to copy files to my dropbox from a link that someone shared with me. I have 2GB of storage free on my account, and the files are around 400MB. However when I try to copy even just one file to my account, it says I've exceeded my storage limit and it won't copy the file.

I've tried clearing cookies, logging out and back in, trying it on a new browser, and even trying it on a new account. Nothing works. I had actually copied a couple files from it the other day and it worked. But now it won't work. Let me know if anyone has any solutions.

Does Dropbox compress photos and videos when uploading directly from the iOS app?

JordanR — Wed, 01 Jul 2026 17:02:51 +0000

Hello,

I recently started backing up my photos from my iPhone via the Photos App + Dropbox extension, but I noticed that the file sizes changed drastically between what was displayed on the iPhone vs. what showed up on my Dropbox desktop app. Furthermore, I noticed that some of my videos went from 60fps down to 30fps. I even tried uploading said video directly from the Dropbox app and while it went back to 60fps, the file size was still about half what showed up in the Photos app.

What's going on here? Is there any way to force the upload to maintain original quality? It seems a bit ridiculous for it to compress the files when the whole point of a backup is to be 1-1 with the original.

Thank you,

Jordan

How to upload very large files using the command-line client

Jason R. C. — Wed, 19 Jun 2024 02:05:15 +0000

I was searching for how best to upload very large files (particularly without having to store them on the Dropbox main folder). I found this answer, which indicates that there's no way to do it without storing in the Dropbox folder.

However, I also subsequently found that was incorrect. It appears to be possible to use the command-line client. I would have replied to the other thread, but it appears to be locked, so I'm opening this thread to share the information.

After installing the client, I ran a command and it appears to be working:

```

dbxcli put /tmp/large-file

```

If I drag and drop a file from my Dropbox file explorer straight into Replay, will it duplicate?

Henryrchrd — Thu, 18 Jun 2026 07:17:50 +0000

Hi guys, so whenever I want to upload stuff to Replay, I always press the add files button in Replay and navigate to my files or use the recent files tab.

But, it's getting pretty tedious to re-navigate everytime I want to upload. Can I just drag and drop the files to Replay? Will it reupload it to my Dropbox or cause any other unwanted issue other than uploading the file?

Thanks :)

Upload notifications

dcandy — Sun, 21 Jun 2026 14:24:10 +0000

Please add a Dropbox setting to turn off browser notifications for file uploads on dropbox.com. I would like more granular notification controls so I can disable upload alerts or messages without turning off all browser notifications for Dropbox. This would make notifications less distracting while keeping other useful alerts enabled.

I copy files routinely between my Windows file explorer to the web-based browser window and constantly get progress and completion notifications. I do not want to see such notifications. Only if the file or files do not get copied successfully do I want to see a notification.

"New file added" within a shared folder, since last viewed column or icon.

eparanuk — Fri, 05 Jun 2026 15:49:55 +0000

While there is a feature to be notified via of new files/folders or activity in the account, there is no feature that indicates if a file is new since you last viewed the folder. With having so many files, it can be difficult to know what has or hasn't been viewed and it is cumbersome to go through the setting in each individual file to see the upload date. The automation to separate documents into folders by upload date is a slight workaround but adds complexity to view all needed files. Either a symbol of "This is new since last opened" OR adding in the upload date directly under file view would be extremely helpful.

I can't find the file I uploaded to my Dropbox account via Voice Record Pro

Murph004079 — Fri, 29 May 2026 02:28:22 +0000

I have used Dropbox for years. Once a week I upload a file from Voice Record. Today when I tried to upload the file, I was prompted through a new logon sequence. Then I uploaded the file, but it is not in my regular Dropbox account. I suspect a second account was created because the file was uploaded someplace where I would have more storage space than I have on my regular account. But I used the same email address. Help!

I haven't been able to upload files for 2 days

Zabouma — Tue, 02 Jun 2026 08:32:30 +0000

Hi, since 2 days I've problems uploading files. I tried to reboot the wifi and the macbookpro but it doesn't resolve the problem. Please help me.